Privacy Policy for UbeerPlus
Effective Date: 01-01-2025
Welcome to UbeerPlus! Your privacy is important to us. This Privacy Policy explains how UbeerPlus (referred to as “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you use our app, website, and services. By using UbeerPlus, you agree to the terms outlined in this policy.
1. Information We Collect
We collect different types of information to enhance your experience, process orders, and ensure legal compliance.
1.1 Information You Provide Directly
Account Information: Name, email address, phone number, and password when you sign up.
Payment Details: Credit/debit card information or other payment methods when making a purchase (processed securely by third-party payment providers).
Order Information: Delivery address, order preferences, and past purchases.
Identity & Age Verification:
Government-issued ID (e.g., South African ID or Passport) for age verification.
Selfie verification to match ID documents.
Signature on delivery as proof of legal age confirmation.
1.2 Information We Collect Automatically
Device Information: Your device model, operating system, and IP address.
Location Data: If you allow location access, we collect your real-time location for deliveries.
Usage Information: Interactions with the app, such as pages visited and features used.
1.3 Information from Third Parties
Delivery Partners: Information about delivery status, driver performance, and logistics.
Marketing Partners: If you engage with our promotions, we may receive information from third-party advertisers.
2. Age Verification Policy (Legal Compliance)
UbeerPlus strictly enforces legal age requirements for purchasing and receiving alcohol deliveries in South Africa.
Minimum Age Requirement: You must be 18 years or older to use UbeerPlus for alcohol purchases.
Age Verification Process:
Users must upload a valid ID for verification at sign-up or before placing an order.
A real-time selfie check may be required to match the uploaded ID.
The delivery driver will verify your ID upon delivery.
Refusal of Delivery:
If the recipient cannot provide a valid ID proving they are 18+, the order will be canceled without a refund.
If a minor attempts to collect alcohol, legal authorities may be notified.
3. South African Alcohol Compliance
UbeerPlus abides by South African liquor laws, including:
Trading Hours Restrictions: Alcohol sales follow the Liquor Act of 2003, meaning:
Alcohol deliveries may only be completed during legally permitted hours (e.g., no sales after restricted hours on Sundays and public holidays).
If an order is placed outside of allowed hours, it will be delivered the next legal day.
No Delivery to Restricted Areas: Alcohol cannot be delivered to:
Schools, religious institutions, government offices, or workplaces that prohibit alcohol.
Areas where local laws ban alcohol sales.
Intoxication Restrictions:
If a customer appears visibly intoxicated, the delivery driver may refuse to hand over alcohol.
Refunds will not be provided for such refusals.
Record Keeping:
UbeerPlus maintains transaction records for alcohol sales in compliance with regulatory laws.
Authorities may request access to these records for auditing purposes.
4. Delivery Drivers & Partners
To facilitate safe and compliant deliveries, UbeerPlus drivers must adhere to these policies:
4.1 Driver Information Collected
Driver Profile: Full name, contact details, driver’s license, vehicle details.
Background Checks: Criminal and driving history verification (if applicable).
Earnings & Payments: Bank details for processing earnings and reimbursements.
Location Tracking: Live GPS tracking to manage deliveries and ensure safety.
4.2 Driver Responsibilities
Verify customer ID for all alcohol deliveries.
Refuse delivery if the recipient is underage, intoxicated, or fails to provide ID.
Report suspicious activity, such as potential illegal alcohol sales.
Ensure deliveries are completed only within legal operating hours.
4.3 Data Protection for Drivers
Driver location data is only used for delivery tracking and not shared with customers.
Personal information is secured and not disclosed to unauthorized parties.
5. How We Use Your Information
We use the collected information to:
Provide and improve the UbeerPlus service.
Process payments and complete transactions.
Verify legal compliance for alcohol deliveries.
Detect fraud, security breaches, and illegal activities.
Comply with South African liquor laws and regulatory obligations.
6. Data Retention & Deletion
We retain user data as required by South African consumer protection and liquor laws.
Users may request account deletion through app settings or by emailing [Insert Contact Email].
7. Security Measures
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure.
8. Your Privacy Rights
You have the right to:
Access and review the data we collect.
Request correction or deletion of personal data.
Opt out of marketing communications.
To exercise these rights, email us at [Insert Contact Email].
9. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for their privacy policies or practices.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted with a revised “Effective Date.” Continued use of UbeerPlus after updates means you accept the changes.
11. Contact Us
If you have any questions or concerns, contact us at:
Company Name: UbeerPlus
Email: admin@u-beer.co.za
Phone: 087 821 3482
Website: ww.ubeerplus.co.za